Famous Wolf
JQ Modern, 120 Vyse St,
Hockley, Birmingham
B18 6NF

Privacy Policy

This is the privacy notice of Famous Wolf Ltd. In this document, “we”, “our”, or “us” refer to Famous Wolf Ltd.

We are company number 11812390 registered in the United Kingdom.

Our registered office is: JQ Modern, 120 Vyse Street, Hockley, Birmingham, B18 6NF.


This is a notice to inform you of our policy about all information that we record about you. It sets out the conditions under which we may process any information that we collect from you, or that you provide to us. It covers information that could identify you (“personal information”) and information that could not. In the context of the law and this notice, “process” means collect, store, transfer, use or otherwise act on information.We regret that if there are one or more points below with which you are not happy, your only recourse is to leave our website immediately.We take seriously the protection of your privacy and confidentiality. We understand that all visitors to our website are entitled to know that their personal data will not be used for any purpose unintended by them, and will not accidentally fall into the hands of a third party.We undertake to preserve the confidentiality of all information you provide to us, and hope that you reciprocate. Our policy complies with UK law accordingly implemented, including that required by the EU General Data Protection Regulation (GDPR). The law requires us to tell you about your rights and our obligations to you in regards to the processing and control of your personal data. We do this now, by requesting that you read the information provided at www.knowyourprivacyrights.org Except as set out below, we do not share, or sell, or disclose to a third party, any information collected through our website.

The bases on which we process information about you.

The law requires us to determine under which of six defined bases we process different categories of your personal information, and to notify you of the basis for each category.

If a basis on which we process your personal information is no longer relevant then we shall immediately stop processing your data.

If the basis changes then if required by law we shall notify you of the change and of any new basis under which we have determined that we can continue to process your information.

Information we process because we have a contractual obligation with you

When you buy a product or service from us, or otherwise agree to our terms and conditions, a contract is formed between you and us.

In order to carry out our obligations under that contract we must process the information you give us. Some of this information may be personal information.

We may use it in order to:

verify your identity for security purposes sell products to you provide you with our services provide you with suggestions and advice on products, services and how to obtain the most from using our website

We process this information on the basis there is a contract between us, or that you have requested we use the information before we enter into a legal contract.

Additionally, we may aggregate this information in a general way and use it to provide class information, for example to monitor our performance with respect to a particular service we provide. If we use it for this purpose, you as an individual will not be personally identifiable.

We shall continue to process this information until the contract between us ends or is terminated by either party under the terms of the contract.

Information we process with your consent

Through certain actions when otherwise there is no contractual relationship between us, such as when you browse our website or ask us to provide you more information about our business, including job opportunities and our products and services, you provide your consent to us to process information that may be personal information.

Wherever possible, we aim to obtain your explicit consent to process this information, for example, by asking you to agree to our use of cookies.

Sometimes you might give your consent implicitly, such as when you send us a message by e-mail to which you would reasonably expect us to reply.

Except where you have consented to our use of your information for a specific purpose, we do not use your information in any way that would identify you personally. We may aggregate it in a general way and use it to provide class information, for example to monitor the performance of a particular page on our website.

If you have given us explicit permission to do so, we may from time to time pass your name and contact information to selected associates whom we consider may provide services or products you would find useful.

We continue to process your information on this basis until you withdraw your consent or it can be reasonably assumed that your consent no longer exists.

You may withdraw your consent at any time by instructing us hello@famouswolf.co.uk.

However, if you do so, you may not be able to use our website or our services further.

Information we process for the purposes of legitimate interests

We may process information on the basis there is a legitimate interest, either to you or to us, of doing so.

Where we process your information on this basis, we do after having given careful consideration to:

whether the same objective could be achieved through other means whether processing (or not processing) might cause you harm whether you would expect us to process your data, and whether you would, in the round, consider it reasonable to do so.

For example, we may process your data on this basis for the purposes of:

record-keeping for the proper and necessary administration of our business responding to unsolicited communication from you to which we believe you would expect a response protecting and asserting the legal rights of any party insuring against or obtaining professional advice that is required to manage business risk protecting your interests where we believe we have a duty to do so.

Information we process because we have a legal obligation

We are subject to the law like everyone else. Sometimes, we must process your information in order to comply with a statutory obligation.

For example, we may be required to give information to legal authorities if they so request or if they have the proper authorisation such as a search warrant or court order.

This may include your personal information.

Sending a message to our team

When you contact us, whether by telephone, through our website or by e-mail, we collect the data you have given to us in order to reply with the information you need.

We record your request and our reply in order to increase the efficiency of our business.

We keep personally identifiable information associated with your message, such as your name and email address so as to be able to track our communications with you to provide a high quality service.


When we receive a complaint, we record all the information you have given to us.

We use that information to resolve your complaint.

If your complaint reasonably requires us to contact some other person, we may decide to give to that other person some of the information contained in your complaint. We do this as infrequently as possible, but it is a matter for our sole discretion as to whether we do give information, and if we do, what that information is.

We may also compile statistics showing information obtained from this source to assess the level of service we provide, but not in a way that could identify you or any other person.

Affiliate and business partner information

This is information given to us by you in your capacity as an affiliate of us or as a business partner.

It allows us to recognise visitors that you have referred to us.

The information is not used for any other purpose.

We undertake to preserve the confidentiality of the information and of the terms of our relationship.

We expect any affiliate or partner to agree to reciprocate this policy.

Use of information we collect through automated systems when you visit our website/Cookies

Cookies are small text files that are placed on your computer’s hard drive by your web browser when you visit any website. They allow information gathered on one web page to be stored until it is needed for use on another, allowing a website to provide you with a personalised experience and the website owner with statistics about how you use the website so that it can be improved.

Some cookies may last for a defined period of time, such as one day or until you close your browser. Others last indefinitely.

Your web browser should allow you to delete any you choose. It also should allow you to prevent or limit their use.

Our website uses cookies. They are placed by software that operates on our servers, and by software operated by third parties whose services we use.

When you first visit our website, we ask you whether you wish us to use cookies. If you choose not to accept them, we shall not use them for your visit except to record that you have not consented to their use for any other purpose.

If you choose not to use cookies or you prevent their use through your browser settings, you will not be able to use all the functionality of our website.

We use cookies in the following ways:

to track how you use our website to record whether you have seen specific messages we display on our website to keep you signed in our site to record your answers to surveys and questionnaires on our site while you complete them

Personal identifiers from your browsing activity

Requests by your web browser to our servers for web pages and other content on our website are recorded.

We record information such as your geographical location, your Internet service provider and your IP address. We also record information about the software you are using to browse our website, such as the type of computer or device and the screen resolution.

We use this information in aggregate to assess the popularity of the webpages on our website and how we perform in providing content to you.

If combined with other information we know about you from previous visits, the data possibly could be used to identify you personally, even if you are not signed in to our website.

Disclosure and sharing of your information/Data may be processed outside the European Union

Our websites are hosted in Western Europe.

We may also use outsourced services in countries outside the European Union from time to time in other aspects of our business.

Accordingly data obtained within the UK or any other country could be processed outside the European Union.

Access to your own information/Access to your personal information

At any time you may review or update personally identifiable information that we hold about you.To obtain a copy of any information that is not provided on our website you may send us a request at hello@famouswolf.co.uk

After receiving the request, we will tell you when we expect to provide you with the information, and whether we require any fee for providing it to you.

Removal of your information

If you wish us to remove personally identifiable information from our website, you may contact us at hello@famouswolf.co.uk

This may limit the service we can provide to you.

Verification of your information

When we receive any request to access, edit or delete personal identifiable information we shall first take reasonable steps to verify your identity before granting you access or otherwise taking any action. This is important to safeguard your information.

Other matters/Use of site by children

We do not sell products or provide services for purchase by children, nor do we market to children.If you are under 18, you may use our website only with consent from a parent or guardian.

Encryption of data sent between us

We use Secure Sockets Layer (SSL) certificates to verify our identity to your browser and to encrypt any data you give us.

Whenever information is transferred between us, you can check that it is done so using SSL by looking for a closed padlock symbol or other trust mark in your browser’s URL bar or toolbar.

How you can complain/If you are not happy with our privacy policy or if have any complaint then you should tell us by email. Our address is hello@famouswolf.co.uk. If a dispute is not settled then we hope you will agree to attempt to resolve it by engaging in good faith with us in a process of mediation or arbitration.If you are in any way dissatisfied about how we process your personal information, you have a right to lodge a complaint with the Information Commissioner’s Office. This can be done at https://ico.org.uk/concerns/

Retention period for personal data

Except as otherwise mentioned in this privacy notice, we keep your personal information only for as long as required by us:

to provide you with the services you have requested;to comply with other law, including for the period demanded by our tax authorities;to support a claim or defence in court.

Compliance with the law

Our privacy policy has been compiled so as to comply with the law of every country or legal jurisdiction in which we aim to do business. If you think it fails to satisfy the law of your jurisdiction, we should like to hear from you.

However, ultimately it is your choice as to whether you wish to use our website.

Review of this privacy policy

We may update this privacy notice from time to time as necessary. The terms that apply to you are those posted here on our website on the day you use our website. We advise you to print a copy for your records.

If you have any question regarding our privacy policy, please contact us.

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People talk… and we love it.

Bella Roberts
Bella Roberts
Since 1989, Tile Rite has been a family run business that has been dedicated to serving its customers with the highest quality products and services. When our father and founder retired, we decided it was time for a complete refresh of our brand. We wanted to let everyone know that we are still the same great business, but with a new and fresh look. At the TTA trade show in May, we were shocked to find that many modern tilers had not heard of our brand. This was when we met Famous Wolf and had the opportunity to collaborate on a campaign that would introduce Tile Rite to a new generation of tilers. Rudy and Natalie, the brilliant minds behind Famous Wolf, took the time to get to know us and our company. Their depth of research and sincere desire to help us be the best that we can be is what inspired them to create a campaign that would tell our story, showcase our products and services, and introduce Tile Rite to a wider audience. Before working with Famous Wolf, we were stuck in the past with no real understanding of social media and marketing. Thanks to their guidance and expertise, we were able to navigate these unfamiliar waters with ease. The results have been nothing short of fantastic. We are no longer a faceless brand that the new generation has never heard of. We are now a cool and fresh business that is dedicated to serving both the older and younger generation of tilers. We are forever grateful to Rudy and Natalie for their support, guidance, and the incredible campaign that they created for us. Tile Rite is now a brand that is known and trusted by many, and we will continue to serve our customers with the same level of care and commitment that we have for the past 34 years.
David Abosch
David Abosch
We did a 1/2 day course with Famous Wolf to learn how to better manage our social media marketing on LinkedIn. I highly recommend this to anyone who wants to improve the effectiveness of their social media presence and get more return for the effort they put in. We had previously outsourced our social media management to another company. This didn't work for us. No one knows our services as well as we do, so it makes sense for us to create and manage our own content. Rudy gave us the tools and the knowledge to be able to do this effectively. Without this we would be wasting valuable time and effort on stuff that doesn't work. Don't make that mistake. Go and see Famous Wolf.
I went to a social media workshop ran by Rudy, who was extremely helpful and informative about all things social media. It’s definitely filled me with confidence about creating content that’s engaging and valuable. I would 100% recommend Famous Wolf/Rudy to anyone needing help with social media!
AAS VehicleSolutions
AAS VehicleSolutions
I attended a social media marketing strategy course run by Rudy. It was amazing!! Delivered so professionally and easy to understand. Me and my colleague now have a clear understanding on what we should be doing to get results and how to go about this. Would 100% recommend Famous Wolf for your social media marketing needs.
Kerst Ward
Kerst Ward
Excellent social media presentation and course. Rudy obviously knows his onions! Highly recommend Famous Wolf for Social media management
Brad Field
Brad Field
I recently attended the training workshop run by Famous Wolf Social Media Agency entitled - LEARN HOW TO HARNESS THE POWER OF SOCIAL MEDIA ADVERTISING & PERSONAL BRAND The workshop was filled with a wealth of information on how setup and manage campaigns across the main Social Media platforms in an easy to understand format for the beginner. Rudy delivered the content with enthusiasm and is clearly an expert in this area. The day was fun and venue was fabulous. I would recommend this workshop to anyone who needs a bit of guidance on how to get started. Brad Field
Nicky Robinson
Nicky Robinson
I attended Rudy’s social media course , it was a brilliant worthwhile day , worth every penny . Rudy’s knowledge is amazing & nothing was too much trouble (for us slower ones in the group) I feel I have the necessary skills to help my business grow with social media platforms. I have been given the knowledge that no one else could explain like Rudy did & now it all makes sense Thank you
Meditate Place
Meditate Place
Rudy really does have the full package of knowledge, guidance and is a very good group or 1-2-1 trainer. Nothing is too much trouble and he fixes all the road blocks you come up against. Investing in your business is important and I trust where my money is going with Rudy sy Famous Wolf!
Gabriella Jobling
Gabriella Jobling
I took part in an online social media training course that Famous Wolf provide. It was over six months and Rudy was always on hand to answer any questions and always made the effort to check in with me. It gave me and our social media team things to think about and pointers on how we can improve our social media platforms. Would highly recommend to anyone needing help with marketing. Thanks again Rudy!
I was introduced to Rudy & team via a work associate, there was no hard sales pitch just plain talking, instantly I was aware they had done their research on the business I run. They were able to offer great advise, helped implement procedures and in return I found a wider audience, I continue to work very closely with them, as I find they interpret my business needs as if it was their own. They have helped me with several social media platforms, web content, other marketing means and most of all my confidence in media presence. Highly recommend ! You won’t be disappointed